News

Learn more about Northwoods and technology in human services through our press releases and media articles featuring Northwoods and our customers.

From the category archives: Press Releases

Press Releases

Tuesday, May 10, 2016 [Press Releases]

Cabarrus County DHS Turns Chaos into Calm with Lobby Overhaul

Walking into Cabarrus County Department of Human Services (DHS) is like night and day for people who need economic assistance including Medicaid, crisis or energy assistance or Food and Nutrition Services. Before a recent overhaul and modernization of the lobby, people seeking services often waited in long, confusing lines. They were frustrated, as were the caseworkers trying to help. To improve customer service and better serve the community, the agency redesigned the lobby, updated appointment management software for caseworkers and modernized business processes.

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Wednesday, December 9, 2015 [Press Releases]

Chemung County Caseworkers Swap Paper for Mobile App

A mobile app is helping child welfare caseworkers in Chemung County, N.Y., spend more time working with children and families and less time on paperwork, according to a new case study released today by Northwoods.

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Monday, November 16, 2015 [Press Releases]

Dare County DSS Replacing Paper with Electronic Document Management

Dare County Department of Health and Human Services – Social Services Division in North Carolina is replacing its cumbersome paper-based processes with a mobile electronic document management software solution. Northwoods’ Compass® CoPilot will help 39 mobile social workers access and update documentation using an iPad® app from the field, rather than using paper forms and documents.

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Thursday, November 5, 2015 [Press Releases]

Mobile App Helps Clark County Social Workers Improve Family Engagement

A mobile software application is helping Clark County Family and Children Services social workers spend more time working with children and families, according to a new case study released today by Northwoods.

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Wednesday, October 21, 2015 [Press Releases]

Carver County Replacing Paper with Mobile App for Social Workers

Carver County Community Social Services (CCCSS) invested in new technology to help children and families receiving services from social workers who have to manage overwhelming paperwork requirements.  CCCSS is replacing its cumbersome paper-based processes with a mobile electronic document management software solution to help social workers complete required paperwork efficiently, close cases more quickly, and reduce paperwork-related stress on workers.

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Tuesday, July 14, 2015 [Press Releases]

Mobile App Helping Crow Wing County Social Workers Spend Time with Families

A mobile app is helping Crow Wing County Community Services social workers improve interaction with families, according to a new case study released today by Northwoods.

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Tuesday, June 30, 2015 [Press Releases]

6 Ohio JFS Agencies Implementing Mobile App to Improve Child Safety

Six Ohio counties are using state Efficiency and Innovation Fund grants to equip social workers with new mobile technology so they can focus their time on child safety, rather than paperwork.

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Thursday, May 28, 2015 [Press Releases]

Douglas County Colorado DHS Eliminating Paper

Douglas County Department of Human Services (DHS) in Colorado is eliminating paper files by partnering with Northwoods to implement an electronic document management software solution and new business processes. The solution will help the agency manage increasing caseloads and better serve families.

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Tuesday, April 28, 2015 [Press Releases]

Brunswick County DSS Replacing Paper with Electronic Document Management

Brunswick County Department of Social Services (DSS) in North Carolina is replacing its cumbersome paper-based processes with an electronic document management and appointment management software solution to boost efficiency and service to clients.

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Thursday, March 19, 2015 [Press Releases]

Chemung County DSS Caseworkers First in New York to Get Mobile App

Chemung County Department of Social Services (DSS) is the first New York county to give caseworkers a mobile tool to help them protect abused and neglected children. Northwoods’ mobile document management solution, Compass® CoPilot, will initially help 11 workers, including leadership, supervisors and 4 child protective services caseworkers in the Child Advocacy Center, access and update documentation using an iPad® app from the field, rather than using paper forms and documents. 

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