News

Learn more about Northwoods and technology in human services through our press releases and media articles featuring Northwoods and our customers.

Wednesday, January 28, 2015 [Press Releases]

San Joaquin County HSA Using Technology to Eliminate Lobby Lines

Lobby lines for the 2,000 clients visiting San Joaquin County Human Services Agency (HSA) every day are a thing of the past, according to a new case study released today by Northwoods. San Joaquin County HSA uses appointment management software from Northwoods to make sure a caseworker is always available to help clients apply for and receive Income Maintenance (Medi-Cal, CalFresh) and Welfare to Work (CalWORKs) benefits.

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Tuesday, January 27, 2015 [Press Releases]

Moore County DSS Social Workers Getting Mobile App to Improve Safety

Moore County Department of Social Services (DSS) in North Carolina is giving social workers a mobile tool to help them better protect abused and neglected children and adults. Northwoods’ mobile document management solution, Compass® CoPilot will help 32 child protective services and adult protective services social workers access and update documentation using an iPad® app from the field, rather than using paper forms and documents.

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Monday, November 24, 2014 [Press Releases]

Dane County DHS Staff Turnover Cut in Half with Mobile App for Social Workers

A mobile application for social workers is helping Dane County Department of Human Services (DHS) reduce staff turnover and improve interaction with families, according to a new case study released today by Northwoods.

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Tuesday, November 18, 2014 [Press Releases]

Rutherford County DSS Giving Social Workers Mobile Technology

Faced with double the state’s recommended number of child protective services (CPS) cases per social worker, Rutherford County Department of Social Services (DSS) in North Carolina is turning to a mobile document management solution to help social workers better protect children.

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Five companies that get young people - Columbus Business First

Friday, November 7, 2014 [In the News]

Five companies that get young people - Columbus Business First

A company focused on helping public agencies update their filing systems sounds like just the place to benefit from a young, tech-savvy work force. And Northwoods Consulting Partners Inc. has been doing just that, said president and CEO Gary Heinze.

Read more on bizjournals.com/columbus/

Monday, September 29, 2014 [Press Releases]

Beaufort County Using Technology to Reduce Turnover, Expenses

New technology in social work is helping Beaufort County Department of Social Services (DSS) boost worker morale, improve interaction with families and reduce agency expenditures, according to a new case study released today by Northwoods.

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Wednesday, September 17, 2014 [Press Releases]

Lenoir County DSS Giving Social Workers Mobile Technology

Faced with a 30 percent increase in child protective services cases, Lenoir County Department of Social Services (DSS) in North Carolina is partnering with Northwoods to implement mobile technology for social workers to simplify paperwork and give social workers more time to spend with families.

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Mobility is Changing the Face of Social Work - Policy & Practice

Tuesday, August 19, 2014 [In the News]

Mobility is Changing the Face of Social Work - Policy & Practice

Every day, protective service agencies send social workers into homes, schools, and long-term care facilities to ensure the safety of children, the elderly, and others. But skyrocketing caseloads coupled with time-consuming paperwork requirements cut into the amount of quality time social workers can spend with their clients. Innovative child and adult protective service agencies have started embracing mobile technology to tackle these challenges head on.

Read more in APHSA's Policy & Practice

Tuesday, August 12, 2014 [Press Releases]

Richmond County DSS Implementing New Social Services Software

Richmond County Department of Social Services (DSS) in North Carolina is partnering with Northwoods to implement a social services software solution to help mobile social workers deal with increasing caseloads. It will also improve internal communication following the consolidation of public health and social services earlier this year.

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Waynesburg native wins first-place Better Government award

Friday, July 11, 2014 [In the News]

Waynesburg native wins first-place Better Government award

In four weeks, Bowlen wrote the application and paper for the competition that outlined Northwoods’ “Compass CoPilot” program, a proposal to integrate data collection and reporting at state and county human services agencies.