Jim Aten has never met a challenge he didn’t love. Overcoming challenges is how you grow, after all, and Jim is always striving to take Northwoods to the next level.
As an inaugural member of the Northwoods’ Business Advisory Board in 2013, Jim saw several opportunities for the company to grow and better serve customers. Today, as executive vice president and chief delivery officer, Jim has brought many of those opportunities to life. For example, Jim recently led the establishment of Northwoods’ three practice management groups—a move that positions the company to increase customer satisfaction, while attracting and retaining the best talent, as we grow.
Jim oversees all departments involved in delivering Northwoods’ solutions to our customers, including product development, product management, practice management, complex solutions, marketing, technical communication, customer success, and customer support. This position gives him a charter to provide a helping hand to anyone in the company who needs it, and that makes him excited to come to work every day.