Products & Services

Our solutions are designed around the caseworkers, not the data.

Today, many human services agencies still use paper-based file systems that are time-consuming and labor-intensive. Agencies that have added basic document management systems often experience bottlenecks, so the agency is still unable to operate efficiently.

The problem with these systems, and most case management software for social services, is that they’re focused on the data — rather than the people using the data.

Northwoods’ human services software solutions are designed around the caseworkers, not the data. By doing so, the data collected is more accurate, more complete and more timely. This leads to better operational visibility by agency management and easier data reporting to state and federal agencies. Our Compass® products automate the flow of client and case information based on how caseworkers throughout the agency need to use it. By streamlining tasks and dramatically reducing paperwork, our solutions save our customers an average of 2 hours per day, per worker.

We also offer services to ensure that you get the most from our products.

Watch this quick video to learn how Northwoods' solutions help improve accuracy, efficiency, and client satisfaction.

Check out our Products & Services below to learn more:

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Document Management in the Office: Compass® Pilot

Eliminate paper case files and streamline document management for caseworkers agency-wide, right from the desktop.

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Document Management in the Field: Compass® CoPilot

Empower social workers with mobile document management and time-saving features for work in the field.

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Appointment Management: Compass® Appointments

Reduce lines, improve lobby management, and boost client satisfaction.

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Traverse®: The Protective Services Case Discovery Platform from Northwoods

Traverse uncovers dark data and uses it to present a comprehensive case story so your agency can make informed, confident decisions.

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Northwoods Services

Utilize our services to achieve maximum benefit from your Compass® software.

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