Business Briefs

Shining Light on Dark Data in Child Welfare

It is unrealistic to remain constantly up to date on every case, especially when so much information is hiding in the dark. What are the challenges with unstructured – or dark – data? Why do child welfare organizations need to use dark data, and what are the consequences if they don’t? We created this eBook to answer those very questions.

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5 Hurdles Blocking Social Worker Productivity

Doing more with less is a familiar theme with social workers. As workloads grow, there is an unrealistic expectation that workers can meet this demand. Our time-proven solutions can dramatically and positively impact social worker productivity—helping solve many issues that are common to nearly every agency.

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A Field Guide to User Adoption

Have you ever rolled out a new technology solution, only for no one at your agency to use it? We’ll let you in on a little secret: A little bit of planning, foresight, and a properly aligned approach can mean the difference between whether your employees accept or reject these new tools. Download our field guide for five proven and practical ways to make sure any new technology you roll out has the impact you’ve been planning for.

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Cookie Cutter Training Won’t Cut it for Protective Services

Northwoods' Coach Model training is not the typical cookie cutter training. Specifically for protective services, our hands-on training reduces frustration and increases the likelihood that social workers will completely adopt new technology, so agencies can maximize their investment. The approach means success for social workers, human services agencies, and ultimately the families served.

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Mitigating Risk and Removing Fear from Organizational Process Change

Organizational process change is risky business in human services. If you don’t understand what motivates workers at your agency to accept or reject change, your initiatives are almost guaranteed to fail. However, you can ensure a high adoption rate if you understand, plan for, and mitigate the risks and fears that typically accompany each phase of an organizational process change. Download our whitepaper for tips to make sure your agency’s future process change initiatives will succeed.

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Why SACWIS Needs a CoPilot in the Field

Social workers are being asked to manage heavier and more complex caseloads. This leads to documentation backlogs, delayed client service, and issues with compliance and reporting mandates. To strengthen child welfare and safety, many CPS agencies are looking to adopt a mobile application that allows social workers to download and access all client documentation while in the field.

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5 Worries That Keep CPS Directors Up at Night

There's no doubt about it; your job is one of the most demanding and stressful positions in the social work field. The critical needs of children, scrutiny from the public, shareholders and cumbersome procedures weigh on your mind at all hours of the day. There is light at the end of the tunnel. We understand you, your challenges and concerns. We’ve created a tool that can help lighten the burden.

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A New Perspective on the Real Cost of Compliance for Human Services Agencies

We understand how trying to keep up with compliance regulations and ongoing audits impacts your agency — because of our CPS experience, we’ve seen it in action. Compliance is real and it isn’t going away, but what if you could eliminate a substantial number of the stressors involved in compliance-related tasks?

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A Director’s Guide: Enterprise Content Management (ECM) for Human Services Agencies; Avoiding Common Mistakes

An increasing number of state human services agencies are turning to Enterprise Content Management (ECM) solutions to increase their document management efficiencies, making it easier to share data. The challenge is, many of the ECM providers that agencies are engaged with don’t offer a solution that has been built for their specific needs. If the installed ECM platform lacks the personalization the agency was counting on, it may never get used.

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