Research Library

Our Research Library includes white papers, presentations, fact sheets, news articles, and templates from human services industry experts to help agencies implement technology in human services.

We’ve also reviewed each resource to help you:

  • Discover human services software solutions that work for your agency
  • Support your case for funding with stakeholders
  • Implement technology for caseworkers by gaining internal support

Note from the reviewer: My goal has always been a simple one: do the most good for the most children. As the former director of Fairfield County Child and Adult Protective Services in Ohio, I am fully aware of the administrative and direct service challenges associated with serving a community. In my role at Northwoods, I have the opportunity to share this Research Library, helping agencies discover new ways to overcome those challenges. I’ll add a new resource every few weeks, so check back or sign up to receive email notifications directly in your inbox.

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A GOVERNING magazine article highlighting results from an informal poll of 20 officials from 17 states conducted by Government Technology. This article is great to share with staff within your organization. GOVERNING points to agency employees' fear of altering work habits and processes that have been in place for decades as the application of technology assumes a larger role. Additionally, the author points out the pitfalls that occur when an agency attempts to force new technology to work like the “old way of doing things.”


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