Research Library

Our Research Library includes white papers, presentations, fact sheets, news articles, and templates from human services industry experts to help agencies implement technology in human services.

We’ve also reviewed each resource to help you:

  • Discover human services software solutions that work for your agency
  • Support your case for funding with stakeholders
  • Implement technology for caseworkers by gaining internal support

Note from the reviewer: My goal has always been a simple one: do the most good for the most children. As the former director of Fairfield County Child and Adult Protective Services in Ohio, I am fully aware of the administrative and direct service challenges associated with serving a community. In my role at Northwoods, I have the opportunity to share this Research Library, helping agencies discover new ways to overcome those challenges. I’ll add a new resource every few weeks, so check back or sign up to receive email notifications directly in your inbox.

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This white paper from Northwoods explores why the typical classroom-style approach to training does not work in child or adult protective services, where social workers are in the field dealing with difficult situations everyday. It outlines Northwoods' unique and distinct Coach Model training that provides an agency the ability to position itself for continued success long after implementation. The Coach Model is specifically designed for protective services to reduce frustration and increase the likelihood that social workers will completely adopt new technology, so agencies can maximize their technology investment.


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