Research Library

Our Research Library includes white papers, presentations, fact sheets, news articles, and templates from human services industry experts to help agencies implement technology in human services.

We’ve also reviewed each resource to help you:

  • Discover human services software solutions that work for your agency
  • Support your case for funding with stakeholders
  • Implement technology for caseworkers by gaining internal support

Note from the reviewer: My goal has always been a simple one: do the most good for the most children. As the former director of Fairfield County Child and Adult Protective Services in Ohio, I am fully aware of the administrative and direct service challenges associated with serving a community. In my role at Northwoods, I have the opportunity to share this Research Library, helping agencies discover new ways to overcome those challenges. I’ll add a new resource every few weeks, so check back or sign up to receive email notifications directly in your inbox.

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Whether your agency is deciding to take that first bold step towards becoming truly paperless or increasing the use of modern technology tools to promote quality services, it is important to also take the pulse of your community. This study out of Cuyahoga County, Ohio utilized surveys to obtain feedback and opinions of over 80 community organizations. Questions focused on thoughts surrounding the use of today’s technology to address the growing number of families in need while budgets continue to decline. In addition to these telling responses, also find interesting attitudes towards agency culture and workforce challenges in adapting to changes brought about by the introduction of technology.


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