Research Library

Our Research Library includes white papers, presentations, fact sheets, news articles, and templates from human services industry experts to help agencies implement technology in human services.

We’ve also reviewed each resource to help you:

  • Discover human services software solutions that work for your agency
  • Support your case for funding with stakeholders
  • Implement technology for caseworkers by gaining internal support

Note from the reviewer: My goal has always been a simple one: do the most good for the most children. As the former director of Fairfield County Child and Adult Protective Services in Ohio, I am fully aware of the administrative and direct service challenges associated with serving a community. In my role at Northwoods, I have the opportunity to share this Research Library, helping agencies discover new ways to overcome those challenges. I’ll add a new resource every few weeks, so check back or sign up to receive email notifications directly in your inbox.

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"For those working in the field of protective services, days can be long and very stressful. As days turn into weeks and weeks into months, the cumulative weight of never-ending paperwork along with the emotional strain zaps the energy out of the most mission-driven social workers. As a result, retention within the field of protective services is always a hot topic and agencies are constantly searching for ways to keep quality staff. This article highlights the importance of investing in capabilities that frontline staff find valuable and how that can go a long way in encouraging them to remain as part of your team. Additionally, this piece provides an interesting perspective on retention for organizations that have an increasing number of staff working remotely or are much more mobile due to demands of being in the field more than in the office."


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