Research Library

Our Research Library includes white papers, presentations, fact sheets, news articles, and templates from human services industry experts to help agencies implement technology in human services.

We’ve also reviewed each resource to help you:

  • Discover human services software solutions that work for your agency
  • Support your case for funding with stakeholders
  • Implement technology for caseworkers by gaining internal support

Note from the reviewer: My goal has always been a simple one: do the most good for the most children. As the former director of Fairfield County Child and Adult Protective Services in Ohio, I am fully aware of the administrative and direct service challenges associated with serving a community. In my role at Northwoods, I have the opportunity to share this Research Library, helping agencies discover new ways to overcome those challenges. I’ll add a new resource every few weeks, so check back or sign up to receive email notifications directly in your inbox.

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Successful recruitment and retention continues to be an area demanding significant resources from child welfare organizations. The difficulty in retaining staff goes beyond dealing with a revolving door, it has a devastating impact on the families and children relying on your agency for services. As I have met with numerous Protective Services Directors and administrative personnel over the past several months, nearly all have requested assistance in helping to put together their “business case” to help educate their board members, elected officials and community regarding the importance to invest in front line staff and supervisors. The accompanying article from the Journal of the National Center for youth Law provides a simplified top 11 list that can be very helpful to those having conversations with key stakeholders. One of the themes represented in this journal article is the importance to properly equip today’s social workers with the proper technology.


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