Research Library

Our Research Library includes white papers, presentations, fact sheets, news articles, and templates from human services industry experts to help agencies implement technology in human services.

We’ve also reviewed each resource to help you:

  • Discover human services software solutions that work for your agency
  • Support your case for funding with stakeholders
  • Implement technology for caseworkers by gaining internal support

Note from the reviewer: My goal has always been a simple one: do the most good for the most children. As the former director of Fairfield County Child and Adult Protective Services in Ohio, I am fully aware of the administrative and direct service challenges associated with serving a community. In my role at Northwoods, I have the opportunity to share this Research Library, helping agencies discover new ways to overcome those challenges. I’ll add a new resource every few weeks, so check back or sign up to receive email notifications directly in your inbox.

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The deadline for states to opt in for the new Comprehensive Child Welfare Information System (CCWIS) is not until July of next year, but when you consider all the factors that will likely precede a state’s decision to move forward, the timeline becomes much shorter. This article from FosterTech explores how states and agencies are reacting to a potential conversion to CCWIS, including how many states seem to be gun-shy about initiating an expensive technology shift. Our take? If states and ultimately local agencies can move from a system that is built to simply collect data to one that can help manage it behind the scenes, social workers have more time to actually do social work. CCWIS offers an opportunity for child welfare advocates to drive best practices, not just react to them. In numerous conversations with county directors, supervisors, and caseworkers, many are unaware of how they can inform or influence decisions being made at the state level. In fact, many see CCWIS as just the next Statewide Automated Child Welfare Information System (SACWIS) with little change. It’s imperative that local practitioners feel informed and empowered to be involved in this next generation of systems aimed to help manage cases within child welfare. It’s time those experienced in serving on the frontlines – those who’ve carried caseloads or managed in a child welfare agency – take this opportunity to continue raising the bar to do what’s possible to deliver the highest quality of services to the most vulnerable.


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