User Adoption in Protective Services

Embracing technology to do better social work

Technology can be intimidating for social workers used to relying on paper documents and manual tasks, but adopting these tools can give mobile social workers more time and energy to focus on what truly matters—engaging and supporting kids and families that rely on the agency’s care. This is a story about one child protection social worker who stepped outside her comfort zone to embrace technology as an everyday part of her job, realizing the positive impact it can make on her clients, her cases, and herself.

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