Learn more about Northwoods and technology in human services through our press releases and media articles featuring Northwoods and our customers.

From the category archives: Press Releases

Press Releases

Wednesday, November 14, 2018 [Press Releases]

Seneca County Arming Caseworkers with New Technology to Manage Cases

Seneca County Division of Human Services Administration (DHSA) will arm 36 children and family services caseworkers with new technology to focus less time on paperwork and more time doing high-value work with children and families.

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Tuesday, October 16, 2018 [Press Releases]

Chautauqua County Giving Caseworkers New Technology to Manage Cases

Chautauqua County Department of Health and Human Services (DHHS) is investing in new technology for child welfare caseworkers to help them better serve vulnerable children and families and reduce caseworker stress, which contributes to high turnover. 

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Tuesday, September 11, 2018 [Press Releases]

Northwoods Working with State of Ohio on Statewide Document Management

Northwoods is excited to partner with the state of Ohio to implement enterprise document management in all 88 counties to transform human services delivery across the state. In 2013, the Governor’s Office of Health Transformation initiated an eligibility modernization project to simplify and integrate eligibility determinations for Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF).

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Monday, May 7, 2018 [Press Releases]

Northwoods Announces Traverse for Protective Services

Northwoods announced today its newest content collection and case discovery solution for adult and child protective services. The software, Traverse®, helps social workers collect, view and share content for abuse, neglect, foster care and adoption cases from anywhere at any time.

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Sunday, March 18, 2018 [Press Releases]

Mesa County Implementing Traverse for Child Welfare

Mesa County Department of Human Services is implementing Northwoods’ Traverse software to help Child Welfare case managers spend more time with children and families and less time on paperwork.

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Monday, April 24, 2017 [Press Releases]

Child Welfare Shining a Light on Dark Data to Improve Safety

For child welfare social workers, understanding a child’s whole story can feel impossible. However, the best predictor of a child’s future safety is a thorough understanding of that child’s detailed past, including prior abuse or neglect situations, people connected to the family and major events. Starting today, new technology called Traverse® exists to help social workers shine a light on dark data to make more confident and informed decisions about a child’s future safety.

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Tuesday, May 10, 2016 [Press Releases]

Cabarrus County DHS Turns Chaos into Calm with Lobby Overhaul

Walking into Cabarrus County Department of Human Services (DHS) is like night and day for people who need economic assistance including Medicaid, crisis or energy assistance or Food and Nutrition Services. Before a recent overhaul and modernization of the lobby, people seeking services often waited in long, confusing lines. They were frustrated, as were the caseworkers trying to help. To improve customer service and better serve the community, the agency redesigned the lobby, updated appointment management software for caseworkers and modernized business processes.

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Wednesday, December 9, 2015 [Press Releases]

Chemung County Caseworkers Swap Paper for Mobile App

A mobile app is helping child welfare caseworkers in Chemung County, N.Y., spend more time working with children and families and less time on paperwork, according to a new case study released today by Northwoods.

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Monday, November 16, 2015 [Press Releases]

Dare County DSS Replacing Paper with Electronic Document Management

Dare County Department of Health and Human Services – Social Services Division in North Carolina is replacing its cumbersome paper-based processes with a mobile electronic document management software solution. Northwoods’ Compass® CoPilot will help 39 mobile social workers access and update documentation using an iPad® app from the field, rather than using paper forms and documents.

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Thursday, November 5, 2015 [Press Releases]

Mobile App Helps Clark County Social Workers Improve Family Engagement

A mobile software application is helping Clark County Family and Children Services social workers spend more time working with children and families, according to a new case study released today by Northwoods.

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