Learn more about Northwoods and technology in human services through our press releases and media articles featuring Northwoods and our customers.
Friday, November 10, 2017 [In the News]
The county's department of Social Services is hoping to get new software that could make paperwork and interviews in the Child Protective Services unit less invasive and more efficient. Director of Community Services Ray Bizzari said a program created by Northwoods Consulting Partners would put all the office's records onto a database accessible via iPad. A caseworker could visit a home at either end of the county with the ability to pull up any and all paperwork needed.
Read more on Auburn Citizen
Wednesday, October 18, 2017 [In the News]
What if child welfare organizations could use technology to surface trend data that could help them understand and address the opioid epidemic, and even prevent a future crisis?
Read more in APHSA's Policy & Practice
Monday, May 22, 2017 [In the News]
Social workers, imagine if a child’s case file could talk to you. What would you ask it? What hidden secrets would you want it to tell you about the kids you care so much about? To help, we’ve figured out a way to use modern technology to make your case files answer your questions so you can uncover critical information to make informed, confident decisions.
Read more on Inorupt
Wednesday, April 26, 2017 [In the News]
Yesterday, Northwoods announced availability of Traverse, a text analytics solution for child welfare social workers. The solution is designed to allow case workers to focus more on a child’s needs rather than needlessly reviewing case documents. Traverse sifts through a case’s thousands of documents to give case workers quick insights into the people and key topics related to the child. This allows the case worker to focus on the child’s future safety rather than researching the case.
Read more on Big Men on Content
Monday, April 24, 2017 [Press Releases]
For child welfare social workers, understanding a child’s whole story can feel impossible. However, the best predictor of a child’s future safety is a thorough understanding of that child’s detailed past, including prior abuse or neglect situations, people connected to the family and major events. Starting today, new technology called Traverse® exists to help social workers shine a light on dark data to make more confident and informed decisions about a child’s future safety.
Tuesday, August 30, 2016
Cabarrus County Department of Human Services’ clients were frustrated by a confusing lobby and long waits, which had a ripple eect on the agency’s eciency and service delivery. The department redesigned its lobby, upgraded technology, and modernized business processes to reduce client and caseworker frustration and process applications for services much faster.
Read more in APHSA's Policy & Practice
Thursday, July 7, 2016 [In the News]
As I’ve been looking for out-of-the-box solutions that heavily rely on content, I’ve come to realize that these Back Office Content Solutions are everywhere. My real surprise was in human services benefits administration. Northwoods offers document management and workflow with an out-of-the-box solution to work social services related to children.
Tuesday, May 10, 2016 [Press Releases]
Walking into Cabarrus County Department of Human Services (DHS) is like night and day for people who need economic assistance including Medicaid, crisis or energy assistance or Food and Nutrition Services. Before a recent overhaul and modernization of the lobby, people seeking services often waited in long, confusing lines. They were frustrated, as were the caseworkers trying to help. To improve customer service and better serve the community, the agency redesigned the lobby, updated appointment management software for caseworkers and modernized business processes.
Wednesday, December 9, 2015 [Press Releases]
A mobile app is helping child welfare caseworkers in Chemung County, N.Y., spend more time working with children and families and less time on paperwork, according to a new case study released today by Northwoods.
Monday, November 16, 2015 [Press Releases]
Dare County Department of Health and Human Services – Social Services Division in North Carolina is replacing its cumbersome paper-based processes with a mobile electronic document management software solution. Northwoods’ Compass® CoPilot will help 39 mobile social workers access and update documentation using an iPad® app from the field, rather than using paper forms and documents.