Traverse: Content Management

Caseworkers collect, store, view, and share case content from anywhere.

The intuitive design of Traverse allows caseworkers to collect documents, forms , photos, audio, or video from anywhere—connected or disconnected—using mobile solutions and a point-of-entry capture philosophy that is context aware. It creates an organized, easily accessible electronic case file using safe and secure cloud-based storage powered by Amazon Web Services (AWS).

Benefits

• Collect content anywhere, anytime from any device
• Reduce the burden on families to provide documentation
• Use real-time case information to collaborate with caseworkers
• Focus more quality time on children and families

Features

Scan, Upload & Capture Documents

In the field, caseworkers use the Traverse mobile app to automatically scan, auto-crop, and classify documents using the camera on their tablet or iPhone®. In the office, caseworkers or clerical staff easily scan documents and upload content to the electronic case file to use when and where it’s needed.

Take Photos

Capture Video and Audio

Caseworkers use their tablet to capture audio and video of conversations with clients or living conditions as evidence or for future reference. The recording automatically becomes part of the secure case file in Traverse with no additional effort.

View Content

Caseworkers quickly and easily find and filter case content in multiple ways: by date, content type, or full text search. Traverse uses a standardized naming scheme to create an organized, easily accessible, and searchable electronic case file using safe and secure cloud-based storage built on AWS.