Lessons From the Pandemic: Transforming State and Local Eligibility Programs
Amid the pandemic, many government agencies could not maintain traditional workflows based on paper trails and in-person meetings. That's why more economic assistance agencies are transitioning from paper processes to a cloud-based document management system that delivers assistance more efficiently and accurately. In this market trends report, GovLoop, Northwoods, and AWS discuss the challenges of facilitating benefits and the IT tools government agencies can use to better serve clients.
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