Assessment Caseworker

Streamlining services to support families

Manual paperwork used to be a burden for Ericka when responding to intakes, especially when she lacked access to all the forms and important information she needed when doing assessments. Traverse, Northwoods’ solution for child welfare, solves the problem, allowing Ericka to complete digital forms with families to make referrals and complete consent forms before leaving their homes. She can also quickly mine case information and history to determine if a family’s issues can be resolved in the home and a child can remain there safely.

View Detailed User Story (PDF)