Human Services Technology for Caseworkers

Every Case File. One Application.

We build cloud-based human services software designed to make workers’ lives a little bit easier. The result? More time to focus on mission-critical work so clients get the help they need.

Gain Valuable Time

Spend more quality time with clients by repurposing up to two hours per day.

Reduce
Burnout

Slow the rate of turnover by lessening burnout related to administrative tasks.

Improve Client Engagement

Build trust and collaborate with clients from anywhere.

Demonstrate Compliance

Meet mandates and timeliness requirements for documentation and client visits.

Proven Success for Human Services

Thousands of workers, supervisors, and directors across the country trust our document management, forms management, case discovery, and mobility software to achieve better outcomes for their clients.

“I would recommend Traverse to any other county. It’s really streamlined our work and helped our caseworkers be able to do the social work that they want.”

Hannah Webster

Child Welfare Manager

Mesa County Department of Human Services

"The first year that we rolled out Traverse, there were about 150 employees that were using it and they noted that it was 900 hours of work time saved in that first year"

Brittani Lane

Adult Protection and Waiver Case Management Supervisor

Scott County Department of Human Services

"Traverse has increased our ability to process documents in the field and has allowed our staff to locate pertinent documents with ease. Traverse is a valuable tool that enhances our ability to assist families in providing safe, healthy, and nurturing homes to the children of Yuba County."

Tony Gordon

Deputy Director

Yuba County Health and Human Services

Why Partner With Northwoods

We’re 100% dedicated to helping people who work in human services. You deserve a partner who specializes in providing software solutions that are useful, useable, loveable, and built around you. Our team includes former caseworkers and agency leaders who build, install, roll out, and support your solution.

“Northwoods has always been there, and you listen to us. It feels like you understand the world of social work and how chaotic it can be, and you're trying to find ways to really support us.”

Shelly SelingerDirector

Carver County Health & Human Services

Works Where You Do

Remote, hybrid, or office-based. Wherever you work, we work. Help your caseworkers and social workers collect, view, and share case information from anywhere, at any time with our web-based software and mobile apps.

Join a Community of 45,000 Caseworkers

38 million

Content items stored in Traverse

1.84 billion

Records migrated from system of record to Traverse

120 minutes

Potential time each worker repurposes every day

40 million

Population served by caseworkers using our solutions

10 years

Average years of experience our team members have worked in human services

99%

Our customer support satisfaction rating

Ready to Talk?

Northwoods understands the road to buying technology for human services isn't always easy. Reach out to talk to one of our social services technology experts and we’ll gladly help you along the way.

GET IN TOUCH

Digitize Casework to Meet Mandates