The Northwoods Team

We provide best-of-breed products and services, but it's our people who make the real difference.

Our team has hundreds of years of direct human services experience, giving us an intimate knowledge of state and local agencies’ programs, processes, and pain points. This helps us understand and anticipate our customers’ needs and expectations, while allowing us to complete projects on time and on budget.

More importantly, we mean it when we say “your mission is our mission.”

We value every opportunity to spend time in the field with caseworkers and social workers to learn more about how we can make a meaningful, positive impact in the lives of human services professionals and the people they serve. It inspires us to work hard to deliver technology solutions that allow more people to do more good.

100%

99%

11.25 years

employees that feel good about the ways we contribute to the community

employees that feel a sense of pride in what we accomplish

average years our services team members previously worked in human services

 

"There is nothing like working with a great group of people who are driven to make a difference in the world, who are committed to one another, and who are really good people at their core. Northwoods is that kind of place and there are precious few of them in the world."


OUR VISION AND VALUES

We’re dedicated to pioneering transformation and innovation in human services to deliver the best outcomes for vulnerable populations. Our common drive and shared core values shape every decision we make, including how we build products, who we partner with, and how we interact with each other.

Honesty

We do the right thing because it's the right thing to do.

Excellence

We are committed to being the best in all we do.

Accountability

When we make a mistake, we admit it, we correct it, and we learn from it.

Results-driven

We produce outcomes that make a difference.

Teamwork

We are better together.


OUR CUSTOMERS

Our sole focus on human services and commitment to helping customers meet their missions is why over 200 county and state agencies across the country choose us as their partner.

"The Northwoods team was interested in what we did and how we did it. The focus and priority the team placed on understanding our business and meeting our specific needs differentiated them from other vendors."

Roxane Somerlot, Director, Marion County Job and Family Services

"I never refer to Northwoods as a vendor anymore because we are partners."

Todd Shanley, IT Manager, Cabarrus County Department of Human Services

“Northwoods has it together in terms of the way to roll out a project, the way to ensure buy-in, the process by which the project is implemented, and the support that’s offered once the project is completed.”

Kara Terry, Community Services Director, Crow Wing County Community Services


OUR STORIES

We're proud to have built a team of amazing, intelligent, driven individuals who are committed to making a difference in the world. But don't just take our word for it. These "six-word stories" from Northwoodians give a firsthand account of what we do and why we do it.