Results & Benefits
Since implementing Traverse social workers spend more quality face-to-face time with families. They have a holistic view of critical case information, which they can apply to making informed, confident decisions focused on safety and outcomes, not just meeting mandates. Social workers hit deadlines and feel more efficient and effective, which has reduced their stress. As a result, families receive services faster and experience better case continuity, which Houston County DHS believes will lead to improved outcomes now and in the future.