Meet the Reviewers

Our team of reviewers carefully curates content to help you learn more about critical topics, trends, and opportunities to innovate human services and child welfare.


Rich Bowlen
Vice President, Protective Services

Rich Bowlen, Vice President, Protective ServicesRich Bowlen’s goal is and always has been to give his very best day in and day out to do the most good for the most kids.

As vice president, protective services, Rich is dedicated to improving the lives of caseworkers and social workers so they can focus on what they do best: supporting the children, adults, and families that rely on the agency’s care.

Rich serves as our national lead and advocate for child welfare and protective services, ensuring that everything we do reflects the work of child welfare practitioners as they engage with children and families regardless of where they may be in the system.

He’s the connector between Northwoods’ employees and our child welfare partners, including agencies, advocacy groups, policymakers, court systems, state and local legislators, national industry leaders, and more.


Rupam Chokshi
Director of Product Marketing

Rupam Choksi, Director of Product MarketingRupam Chokshi believes that technology should always be rooted in one thing: solving problems. 

It is through this lens that Rupam approaches his role as director of product marketing, where he applies externally-informed insights to drive strategic decisions, influence our product roadmap and corporate perspective, and provide clarity to drive what Northwoods should do next.

Guiding everything he does are the mission and goals of health and human services (HHS) agencies across the country, which is why he was selected as one of APHSA’s “Emerging Leaders” at the 2018 IT Solutions Management (ISM) Conference.

Rupam takes pride in helping build solutions that solve HHS workers’ most critical problems and empowering them to focus on the most important aspect of their jobs—their clients.

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