eBooks

Cloud Technology for Human and Social Services: The Guide to Getting It Right

Explore how to evaluate cloud technology solutions through a human services lens. Based on decades of helping county and state agencies, we focus on the topics you're bound to have questions about, such as security, integrations, and change management. You'll also find best practices, lessons learned, and questions to set yourself up for success when evaluating cloud solutions and providers.

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What's the Value of Traverse in Child Welfare?

Agencies across the country use Traverse® in child welfare to empower caseworkers and social workers with the right information at the right time to make informed, confident safety decisions. Traverse also helps these agencies minimize administrative burdens so caseworkers can focus on high-value work. But don't just take our word for it. Hear what our customers say about how Traverse helps.

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Technology Toolkit: An Essential Buyer's Guide for Human Services

This guide covers key considerations and challenges for each stage of the technology buying process—from defining the problem you want to solve, to evaluating the right partners, to implementing and optimizing your solution. We hope you’ll see the process doesn’t have to be so daunting with a little planning and foresight.

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5 Hurdles Blocking Social Worker Productivity in Child Welfare

Child welfare social workers have the power to change lives, but that’s easier said than done when you consider how many obstacles stand in their way. Learn how child welfare directors can help workers overcome problems like paperwork, information overload, and turnover by equipping them with a technology solution designed for engagement, efficiency, and service delivery.

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Enhancing CCWIS with a System of Engagement

A next-generation system of engagement empowers Child Welfare social workers to maximize efficiency and effectiveness, and revolutionize how they deliver services and interact with clients. Learn how a system of engagement can modernize your agency from the bottom up and empower social workers with information. That way, they can focus on what matters most: helping children and families in need.

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Shining Light on Dark Data in Child Welfare

No worker realistically has time to digest and apply the amount of current and past case information available to them, and “dark data”—critical, but hidden information—gets created as a result. What are the challenges with dark data? Why do child welfare organizations need to find and use it, and what happens if they don’t? We created this eBook to answer those very questions.

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Shining Light on Dark Data in Adult & Aging

What is "dark data?" Why do adult & aging organizations need to use it? What are the consequences if they don’t? Download our eBook to learn more about the challenges of dark data and how your agency can overcome them to improve adult safety and well-being.

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