Case Aide Services in Action

Case Aide Services helps agencies prioritize client interaction and family engagement to save time, money, and dramatically improve performance metrics in child welfare.

Sustain your workforce with a modern social services model

Reduce overtime costs
Increase percentage of investigations completed on time
Improve percentage of home visits completed on time

Support workers and promote psychological safety

Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support

Workers rely on Case Aide Services to focus on families without sacrificing critical administrative work. One worker says Case Aide Services has helped cut her workload in half.

“Case Aide Services has definitely helped with my stress level and well-being. I don’t have as many things that I have to do. It’s not as overwhelming.”

— HALEY GRIMM, Social Service Worker/Intake Investigator,
Jackson County Job & Family Services, OH

Improve Key Performance Metrics

Jackson County Job & Family Services Improves Key Performance Metrics with Case Aide Services  

The agency has improved two key performance metrics—assessment/investigations completed on time and home visits completed—and earned a one-time financial incentive as a result.  

“When it comes to retaining staff, the fact that we got this incentive gives everybody the sense that we can reach our goals. The agency is in a better place when we’re high performing. Everybody wants to work someplace where they can be successful and feel good about what they’re doing.”

— KRISTINA CARLISLE, Social Services Supervisor, Jackson County Job & Family Services, OH

Ready to Increase Your Team’s Capacity?

Schedule a 15-minute discovery session with us today and see how we can transform your casework processes!

Additional Case Aide Services Resources

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