Support caseworkers and social workers with a centralized electronic case file to support complex planning and wellbeing.
Gain up to two productive hours per day to spend more quality time with children and their families.
Develop a deeper rapport with families and clients to gain trust and strengthen ongoing relationships.
Learn to identify the signs of burnout and provide appropriate resources to better support caregivers.
Spend more time making referrals, evaluating client needs, coordinating services, and completing assessments.
Faster access to relevant information across a variety of programs create better support for overall wellbeing.
Traverse supports Adults & Aging for the lifecycle of the case, including Adult Protective Services, Developmental Disabilities, Home and Community Based Care, Long Term Care, Mental Health, and Guardianship.
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Caseworkers and social workers have technology they need to support wellbeing.
Caseworkers have remote access via mobile solutions to collect forms, documents, photos, audio, and video — and easily organize case files for quick access.
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Access forms from anywhere. Traverse provides an exact match of the original forms provided by hospitals and other services providers, as well as autofill and autosave features. Forms are always up to date and can be digitally shared for review or a signature.
The Traverse mobile app empowers work from anywhere. Enter case notes and narratives, complete electronic forms, then automatically scan, auto-crop, and classify documents with ease. Tag photos with the date and time of clients or living conditions.
Authorized persons can securely request information through Traverse® Connect on any device and submit information directly into the electronic case file. Share forms and documents with clients, guardians, and providers who can use any device to securely submit.
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Artificial intelligence consumes the case file like a worker would to identify major concepts like life events, connections to people, and related content related to risk factors (like drugs) and protective factors.
When workers are out of the office or when priorities shift, Traverse allows authorized personnel to view worker activity in real-time so cases and daily work can continue uninterrupted.
An integrated platform (iPass) leverages connectors and APIs to easily integrate with existing case management systems. Bi-directional data exchange capabilities allow for reduced duplicate entry.
Adult and Disabilities Services: Building rapport with clients
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Adult and Disabilities Services: Repurposing time to focus on clients
“What used to take me two weeks with mailing information to a family took me 30 minutes from start to finish.”
RACHEL ROSCKES
Social Work Case Manager
Carver County Health and Human Services, MN
“We’re able to spend more time with clients. They’re more open to services because they see we're taking time and listening to them. Traverse helps build rapport and get services more immediately.”
LISA ARNESO
Lead Adult and Disabilities Services Social Worker
Houston County Department of Human Services, MN
“It helps me to see what the workers are actually doing. With Northwoods, they are able to keep up their dictation a lot easier and all the forms are filled out.”
CAROL LARKINS
Adult and Family Services Supervisor
Lenoir County Department of Social Services, NC
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Contact us to learn how Traverse can help your agency.