Traverse^® in Child Welfare

The Right Tools to Facilitate the Best Outcomes

Empower caseworkers and social workers to complete documentation in a timely manner, and make informed decisions and confident safety choices — with or without internet access.

Gain Quality Time

Repurpose up to two hours per day to focus more quality time on children and families.

Build Trust

Build trust with families to support permanency.

Lessen Burnout

Lessen worker burnout and slow the rate of turnover.

Faster Access to Services

Link families to services faster and reduce additional trauma.

Deeper Understanding

Uncover hidden or buried information to quickly understand major life events and critical history.

Meet Mandates

Meet timeliness requirements for investigations and home visits and shorten time to permanency.

Perfect For Every Case

Traverse supports child welfare for the lifecycle of the case, including Child Protective Services, Investigation, Intake, Assessment, Ongoing, Case Management, Foster Care, Kinship, Adoption, Children’s Mental Health, and Children’s Behavioral Health. Get in touch with us today to receive more information.

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Popular Features for Child Welfare

Caseworkers and social workers are equipped with the tools they need to support their work.

Document Management

Scan, upload, and capture documents and other case content — audio, video, or photos — to the electronic case file. Quickly find and filter case content by date or content type, or by using full text search. Text on content items can be redacted and documents and forms can be routed within the agency.

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Forms Management

Work with clients and supervisors to complete forms electronically, which can be an exact match of the original forms provided by hospitals, schools, and other services providers. Traverse features autofill and autosave and always has the most recent version. Caseworkers can digitally share forms for review or a signature.

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Mobile

Regardless of location or connectivity, workers use the Traverse mobile app to complete electronic forms, automatically scan, auto-crop, and classify documents. Workers can enter case notes and narratives, take photos automatically tagged with the date and time of clients or living conditions, and capture audio and video.

Client Portal

Through Traverse® Connect, workers can share documents and forms with clients and providers outside the agency, who use any device to securely submit the requested information directly into the electronic case file.

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Case Discovery

Traverse’s case discovery feature uses natural language processing and machine learning to read and analyze the entire case file, including transcribed audio and video files, like a human would. It presents major life events, people mentions and connections, and critical concepts related to drugs, risk factors, and protective factors.

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Staff Management

Supervisors and administrators (with proper permissions) can see worker activity in real time to provide oversight or help when a worker is out of the office.

Reports

Through Traverse® Reports, unlock data to help with compliance and other reporting needs. No manual effort or separate spreadsheets are required to access key insights about clients, cases, and staff.

Integration

Traverse easily integrates with state case management systems such as a Comprehensive Child Welfare Information System (CCWIS) through an integration platform as a service (iPass), leveraging connectors and APIs. Traverse allows for bi-directional data exchange to reduce duplicate entry.

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See Traverse In Action

Customer Story

How Electronic Case Files Help Caseworkers Put Families First

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Video

Child Welfare Software: Finding A Forever Home

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eBook

What's the Value of Traverse in Child Welfare?

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What Our Customers Say

“Traverse helped me find and locate an extended family member who had previously had a minor relationship with the child and we ended up placing the child in their care.”

Chase Sims-Ekrem

Social Caseworker II

Mesa County Department of Human Services, CO

“I have the ability to go through one, two, even three years’ worth of progress notes in Traverse in minutes.”

Amelia DeCilles

Caseworker

Jefferson County Department of Social Services, NY

“What we’ve seen with the pandemic is we were able to effectively move our workforce out of the building, into their homes, and ultimately didn’t miss a beat.”

Joe Kellerby

Child Welfare Director

Mesa County Department of Human Services, CO

Resources

Guide

A Deep Dive into Social Work Burnout (and What Your Human Services Agency Can Do About It)

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Resource

Resources for child welfare by state

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Blog

Self-Care is So Yesterday: How to Re-focus on Worker Well-Being and Foster Psychological Safety

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