eBooks

Unlock the key to human services success.

Our eBooks offer practical advice to help agency leaders across various human services programs address key issues through a combination of technology, services, and worker support.

Key Issues Impacting Adult & Aging: How Technology Helps Solve Them

Want to support workers and clients across the continuum of care? Adult & aging workers want the ability to access...

Modernizing Human Services: Technology’s Integral Role in Addressing Key Issues

Agencies are struggling with caseworker burnout, client disengagement, systemic disparities, and ineffective tools. Modern technology is a linchpin in how...

Cloud Technology for Human and Social Services: The Guide to Getting It Right

Explore how to evaluate cloud technology solutions through a human services lens. Based on decades of helping county and state...

What’s the Value of Traverse in Child Welfare?

Agencies across the country use Traverse in child welfare to empower caseworkers and social workers with the right information at...

Technology Toolkit: An Essential Buyer’s Guide for Human Services

This guide covers key considerations and challenges for each stage of the technology buying process‚ from defining the problem you...

Enhancing CCWIS with a System of Engagement

A next-generation system of engagement empowers Child Welfare social workers to maximize efficiency and effectiveness, and revolutionize how they deliver...

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