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Cloud Technology for Human and Social Services: The Guide to Getting It Right

Would you ride a bike on the highway? That’s illegal and dangerous so don’t try it. Sure, a bike and a car are both modes of transportation, but each were designed for very different purposes and should be used in different ways.

The same goes for technology. There’s a huge difference between something that’s cloud-first, or designed for cloud architecture (the car), and retrofitting or re-hosting something that wasn’t intended to work in that way (the bike).

Our new eBook discusses how to evaluate cloud technology solutions through a human services lens. Based on decades of helping county and state agencies, we focus on the topics you’re bound to have questions about, such as security, integrations, and change management.

You’ll also find best practices, lessons learned, and questions to set yourself up for success when evaluating cloud solutions and providers.

Key Issues Impacting Adult & Aging: How Technology Helps Solve Them

Want to support workers and clients across the continuum of care?

Adult & aging workers want the ability to access and share real-time data to ensure no person gets lost in the shuffle when navigating too many different programs and systems. And they want to make sure every adult gets access to all the services and support they need, regardless of how they first engage the agency.

None of this is possible without the right technology in place to knock down administrative hurdles like paperwork and documentation that, while important, take up too much of workers’ limited time and are often cited as top reasons for worker burnout.

Our eBook dives into four of the key challenges facing adult & aging agencies today:
  • Accessing data and information to make decisions
  • Collaborating to streamline services
  • Maintaining care despite workforce challenges
  • Supporting hybrid and remote work models

You’ll also learn how the right tools for digitizing casework can empower your workers to focus on planning and providing high-quality, comprehensive services. Spoiler alert: Purpose-built technology for managing documents, completing forms, and empowering collaboration is key.

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