- Ease of collecting and viewing information
- Holistic view of cases for clients
- More quality time with families
- Efficient processes that save 1-2 hours per day, per worker
- Less stress on social workers
More Face-to-Face Time.
Since implementing Traverse, social workers spend more quality face-to-face time with clients.
Holistic View of Cases.
They have a holistic view of critical case information, which they can apply to making informed, confident decisions focused on safety and outcomes, not just meeting mandates.
“We’re able to take action a lot faster in regards to what our next steps are going to be when meeting with the families, making referrals, getting services in place when needed,” said Andrea Onstad, Child Protection Social Worker.
Reduced Worker Stress.
Social workers hit deadlines and feel more efficient and effective, which has reduced their stress.
Services Delivered Faster.
As a result of this project, families receive services faster and experience better case continuity, which Houston County DHS believes will lead to improved outcomes now and in the future.