Liz didn’t have Traverse before the case transfer review, but now that she does, she’s thinking about how to use it in the future.
Insight Into Case History.
For starters, she’ll look at the word cloud to see major topics like substance abuse, review events to see transitions in chronological order for the children, and view people connections to better understand everyone connected to the case to identify positive supports or placement options if necessary.
“I like that I’m able to just ask Traverse and see what’s going on or what happened before I got involved. I can search very specific things instead of trying to figure it out on my own and that way I can spend more time with the family.”
Find Positive Supports.
If the children do move to foster care, Liz plans to use Traverse to find people who can ease the transition, such as a good friend who they could visit on weekends to provide stability and familiarity.
Liz also wants to use Traverse to minimize trauma. If she can start the conversation where the investigator left off and apply the detailed insights she learned previously, Liz can spare the children or family from re-telling her information they already shared.
“With the trauma some of our families have experienced, they don’t want to relive that every single second of every single day. When we go into a place and they are saying something it shouldn’t be a surprise to me. Instead of trying to get information that they probably don’t want to disclose again because they’ve already disclosed it once, I can just know and then move forward with them from there,” Liz said.
Close cases faster.
Once Liz has worked with the family, she envisions Traverse helping her close her cases more quickly with a higher degree of confidence. She needs to prove the family has made progress and met the goals in their case plan before closing a case. To do that, she must understand everything over the life of the case, not just the portion she was involved in.
Using Traverse to find specific content, such as past treatment progress reports, court documents, or behavioral health records, will help Liz find the evidence she needs and feel confident about her decisions.
“I could say for certain that this family is ready for us to not be in their lives.”