Solution
Ericka uses Traverse to work with clients and supervisors to complete and get signatures on forms electronically and from anywhere. She can also surface current and historic case information, such as medical reports or police reports, to determine whether there’s enough concern to open a case.
“Being able to dig back through, click on something, and learn some information from it has been really beneficial when it comes to determining whether we have enough concern that we need to open a case or we’ve already taken enough steps to back off based on patterns in the family.”