Traverse for Child Support
Traverse helps child support workers meet timeframes, increase collections, and focus on engaging clients to ensure children receive the support they need.
Child support workers can use Traverse to:
Process new applications in Traverse that are immediately available in the electronic file
Easily progress cases and files (e.g., from intake to establishment) over the life of the case
Electronically route client documentation that comes to the agency in the mail to the right worker for review or further processing
Make real-time changes to forms while in court for judges to sign off on
Scan documents, such as income verification, into case files from anywhere clients drop them off, including in court
Use full text search to find pertinent information in case files, such as court orders or case notes
Benefits
Save Time
Improve Performance
Mobility in Court
Secure Access
Clearer Visibility
Meet Timeframes
We were waiting days to get our signed court orders back. Now we’re able to do them in court and get them signed and scanned
into Traverse before we come back to the office.
— TRACY TOLBERT, Child Support Program Manager, Cleveland County Department of Social Services, NC
Traverse supports child support for the lifecycle of the case, including:
Intake, Establishment, Engagement, Collection &
Distribution, Family Investment, Family Support, Locate, Paternity Establishment, and Interstate.
Let’s Get Started
Talk to a Northwoods social services expert to explore how our solutions can modernize your human services agency.
